Appliance sales and service in Coimbatore, reached when it stops.
A page for a shop that both sells and repairs: the brands you sell, the brands you service, whether a technician comes home, what the visit involves, spares for out-of-warranty machines, and a WhatsApp button that carries the fault.
FUEiNT is a web and software company in Coimbatore, India, that builds single-page websites for home appliance sales and service businesses, with repair calls going straight to the owner’s WhatsApp.
Two customers, one shop
This trade serves two people who behave nothing alike. The first is buying — a fridge or a washing machine before a wedding — and wants stock, EMI, exchange and installation. The second has a machine that has stopped at the worst moment: the air conditioner in the first week of April, the washing machine mid-monsoon, the fridge the night before guests arrive. That second customer searches by brand and fault, rings the first number that answers, and asks three things — do you handle this brand, will somebody come home, and can you fix it out of warranty. Most shop pages sell hard and leave service in one word at the bottom.
Everything a customer checks, in one screen.
Kept as two separate lists, because they are rarely the same and a customer with a broken machine needs the second one.
Which areas you visit, what happens on the visit, and when a machine has to come to the workshop instead. The question behind every repair call.
Not cooling, not spinning, leaking, not heating, making noise — so a worried owner recognises their own problem and stops calling around.
That you take machines the company has given up on, and whether you can source parts for older models. Nobody else says this out loud.
For the other half of your trade — what finance you accept, whether the old set is taken back, and when installation happens.
What we need from you
- The brands you sell and, separately, the brands you service
- Areas your technician travels to for home visits
- How the service visit and charges normally work
- Whether you handle out-of-warranty repairs and source spares
- Timings and the WhatsApp number for service calls
Message us saying you do appliance sales and service in Coimbatore. We ask which brands you sell, which you repair, and where you travel, in that chat.
We split the page into buying and repair so both customers find their half fast, then point the service button at the number your technician answers.
No ticket system, no dashboard, no login. The brand, model and fault arrive on WhatsApp and you send someone, the same way you do today.
Price depends on whether the page covers sales, service or both, and how many brands. Ask on WhatsApp.
What owners in this trade ask us.
How much does a website for home appliance sales and service businesses cost?
It depends on whether you want the page to carry sales, service or both, and how many brands sit under each. A repair-only business is a smaller job than a showroom with a service desk. Message us on WhatsApp and the quote comes back there.
How do customers reach me?
On WhatsApp, with the brand, the model and the fault already typed into the message. Your technician then knows what to carry before setting out, which turns a wasted visit into a repair finished the first time.
I do both sales and service. Will one page confuse people?
Not if it is split properly. Someone with a broken machine and someone buying a new one want completely different things, so the page gives each of them their own half and its own WhatsApp button, rather than mixing them into one list.
Should I publish a visiting charge?
Many shops do, because it filters out the caller who expected a free look, and it saves an argument at the door. Others state only that a charge applies and quote it on WhatsApp. Either is fine, as long as the page says what your counter says.
Can customers book a service call on the page?
They message you and you allot the technician. We are not going to hand a shop with three service staff a booking system to keep updated — it would be abandoned in a fortnight and the page would then be lying about your availability.
Other trades, and the parts underneath.
Your first message is already typed.
Tell us which brands you repair.
That list, plus the areas your technician covers, is most of the page. Send it on WhatsApp and we will come back with what it would say and what it costs.
Saravanampatti, Coimbatore, TN, India — 641035
தெய்வத்தான் ஆகா தெனினும் முயற்சிதன்மெய்வருத்தக் கூலி தரும்.