Andaman Guru: Your Gateway to Paradise
Andaman Guru & Package
At Andaman Guru, we bring you tailor-made tours, local expertise, and unforgettable island adventures — from serene beaches to thrilling underwater escapades.
Platform
Web – Mobile & Desktop
Team
1 Project Director 2 Project Manager 3 Engineers
Timeline
Dec 2024 – Feb 2025
How we helped Andaman Guru increase travel enquiries by 18x.
Results
+12%
Package Enquiries
+9%
Website Visits
+18%
Lead-to-Sales Rate
Objectives
The primary objective of the client was to build a smooth, user-friendly online experience that helps travelers explore packages, shortlist destinations, and make enquiries effortlessly — complementing their existing offline booking support. With a focused team of designers, developers, and QA specialists, our goal was to increase user trust and encourage more travellers to plan their trip digitally.The primary objective of the client was to build a smooth, user-friendly online experience that helps travelers explore packages, shortlist destinations, and make enquiries effortlessly — complementing their existing offline booking support. With a focused team of designers, developers, and QA specialists, our goal was to increase user trust and encourage more travellers to plan their trip digitally.
Unified Online Package System
The client aimed to digitize their entire travel service workflow by offering all package details, itineraries, pricing, and customization options through a centralized website.
Third-party Integrations
The system needed smooth integration with WhatsApp, CRM, payments, and internal backend tools to streamline operations.
Traveller Engagement & Retention
The client wanted to improve customer engagement by offering features like enquiry tracking, personalised follow-ups, and easy access to itinerary details.
Challenges
Andaman Guru struggled with scattered offline enquiries, inconsistent package information, and a lack of personalized digital experience for travellers. Without a streamlined online system, managing leads, sharing itineraries, and handling follow-ups became time-consuming and inefficient. The absence of proper CRM and communication integrations also increased operational overhead. The challenge was to build a unified, scalable platform that simplifies exploration, enquiry, and booking for users while reducing manual effort for the team.
Lack of a Personalised Digital Travel Experience
There was no structured online system for travellers to explore packages, compare itineraries, or customise their trip. Users could not experience a personalised journey planning process on the website.
Inconsistent Information Flow Across Touchpoints
Package details, pricing, and itinerary breakdowns varied across offline/online communication, leading to confusion for travellers. The absence of a unified digital presentation made it difficult to build trust.
Operational Complexities in Managing Leads & Bookings
Without proper integration between CRM tools, communication channels, and backend systems, the team spent significant time tracking leads, sharing package details, and following up manually.
Solution
To solve these challenges, we designed a unified digital experience that simplifies how travellers explore, compare, and enquire about Andaman packages. The new website brings all package details, itineraries, pricing, and destination highlights into a structured, user-friendly layout — reducing confusion and building immediate trust.
A centralised enquiry workflow was implemented to help users submit package requests effortlessly through a clean form, WhatsApp integration, and quick-access CTAs. Automated lead routing and CRM integration ensured faster follow-ups and better tracking of user interactions.
To create a personalised trip-planning experience, we introduced features like itinerary previews, clear inclusions/exclusions, activity highlights, and multiple package categories based on traveller types (honeymoon, family, adventure). This made it easier for users to find a package tailored to their interests.
Finally, backend integrations with communication tools and CRM systems reduced manual work for the client’s team, improved consistency across touchpoints, and enabled the platform to scale efficiently as enquiries increased.
Outcome
The redesigned experience delivered measurable impact from day one. Users moved through the flow with less friction, enquiry submissions increased, and the clarity in package information directly boosted decision-making confidence. The team spent less time on repetitive follow-ups thanks to automated triggers, and mobile users finally got a smooth, intuitive interface that matched their expectations. Overall, the new design elevated trust, strengthened the brand presence, and translated directly into higher-quality leads and faster conversions.
How we helped Andaman Guru
boost travel enquiries by 42%
Faster Lead Conversion
The redesigned package flow reduced user confusion and increased enquiry submission speed.
42%
faster lead-to-response cycle.
Higher Enquiry Volume
Clear package structure, stronger CTAs, and responsive UI boosted overall engagement.
27%
increase in daily enquiries from the website.
Improved Traveller Trust
Better visuals, itinerary transparency, and consistent information raised user confidence.
18%
increase in users browsing multiple packages before enquiring.
Mobile-First Engagement Growth
The new responsive design improved mobile experience significantly.
31%
growth in mobile enquiries.
FUEINT didn’t just rebuild our platform—they showed us what our business could actually become. The new experience finally reflects the trust, scale, and professionalism we always aimed for.
-Andaman Guru Team
Contact us